Careers

Front Office Manager
Full Time
Effingham, IL
Salary Range: $48,000 to 50,000 Annually

Are you prepared to elevate your career to new heights? Are you a dedicated hospitality enthusiast? Are you known for your hands-on approach, boundless energy, and unwavering integrity? McHugh Hospitality Group is eager to welcome you aboard!

At MHG, we foster a welcoming and enjoyable work environment where professionalism meets camaraderie, offering pathways for progression and professional development. Our robust company culture instills a drive for excellence in hospitality service among our staff.

What We Offer:

• Career advancement opportunities
• Employee discounts
• Competitive pay
• Flexible work schedule
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid vacation

Summary:

Coordinates the front office activities of the hotel and provides support to the General Manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform essential functions.

Essential Job Functions:

• Performs functions of Guest Service Agent as scheduled by Management.
• Provides training, including safety training, to front office staff as directed by Management.
• Assists in the selection of Guest Service Agents.
• Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing.
• Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards.
• Corresponds with group and travel agents to answer specific request for rooms and rates.
• Assists with sales and marketing efforts as directed.
• Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures.
• Answers inquiries pertaining to hotel policies and services.
• Perform functions of the General Manager in their absence.
• Assists General Manager in conducting staff meetings.
• All other duties as assigned.

Education Requirements:

One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

Notes:

Apply Online