Job Position: Front Office Manager

Location: Effingham, IL

Front Office Manager
Full Time
Effingham, IL
Salary Range:
$48,000 to 50,000 Annually

Are you prepared to elevate your career to new heights? Are you a dedicated hospitality enthusiast? Are you known for your hands-on approach, boundless energy, and unwavering integrity? McHugh Hospitality Group is eager to welcome you aboard!

At MHG, we foster a welcoming and enjoyable work environment where professionalism meets camaraderie, offering pathways for progression and professional development. Our robust company culture instills a drive for excellence in hospitality service among our staff.

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation


Coordinates the front office activities of the hotel and provides support to the General Manager.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform essential functions.

Essential Job Functions:

  • Performs functions of Guest Service Agent as scheduled by Management.
  • Provides training, including safety training, to front office staff as directed by Management.
  • Assists in the selection of Guest Service Agents.
  • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing.
  • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards.
  • Corresponds with group and travel agents to answer specific request for rooms and rates.
  • Assists with sales and marketing efforts as directed.
  • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures.
  • Answers inquiries pertaining to hotel policies and services.
  • Perform functions of the General Manager in their absence.
  • Assists General Manager in conducting staff meetings.
  • All other duties as assigned.

Education Requirements:

One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.


Apply Online